We take pride in our designs and ensure the quality attributes such as understandability, changeability, extensibility, reusability, testability, and reliability are central to our company core values.
The user experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. It also takes into account the business goals and objectives of the group managing the project. We ensure UX best practices are employed throughout our company to promote improving the quality of the user’s interaction with and perceptions of our product and related services.
We understand on any given day, a number of different devices are used to get your work done. All our products focus on ensuring our software is responsive and adapts to the device being used to give the user an optimal experience.Adopting responsive design throughout our software allows you to use our software on your phone, tablet, computer or other devices.
To assist our customers with their metrics and performance indicators, we can provide real time statistics on software usage in a variety of formats. Our admin dashboard provides real time graphs and data so you can monitor your usage without the need for 3rd party tools.
Our software is available in a variety of languages. We understand in the global market, not everyone speaks English. Simply select your preferred language and our software will adapt its look and feel to match your preferred language.
Our open design and API access allows us to integrate with a wide variety of vendors. We support OAuth 2, Azure AD, Google authentication just to name a few. Our reports and exports are available in PDF, DOCX and a number of other industry standard formats.
Our software is benchmarked and tested on a wide variety of hardware platforms. We know not all business are able to run the latest / fastest hardware. We optimise our software to ensure it runs well on all levels of hardware, ensuring you get the most from your business resources.
The community can be a powerful tool in assisting with support. We provide both paid and community support to our customers through our help desk and forum software. We also have email subscriptions via MailChimp for those who wish to stay up to date with the latest product news, hints and tips.
Our goal is to make software thats easy to use, performant and visual pleasing. With a standards based, clean interface the time required to learn our systems is significantly reduced. If you need to reference the manual, we have work to do. A simple clean interface which is easy for the customer to use and learn is our highest priority.
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